Terms & Conditions

CREÓ’s Ts & Cs

All students must be registered with CREÓ Dance Company via ClassForKids before their first class.

It is important that all medical/behavioural information and photography/videography consent is highlighted and consented to on your account.

CLASS REQUIREMENTS

-       Students must arrive to ALL classes wearing their FULL UNIFORM and any required FOOTWEAR with NO EXCEPTIONS or they will NOT be permitted to participate. In this respect, all students must be punctual by arriving with plenty of time so that they are ready for the beginning of their class.

-       Every student should bring a bottle of water to each class – not fizzy drinks.

-       Students enrolled in an Acrobatics class must also attend at least one dance class alongside their Acrobatics training. This is because our Acrobatics classes incorporate both dance and acrobatic skills, and students are therefore required to develop their dance technique to safely and confidently execute any acrobatics transitions, skills and performance routines.

-       Anyone other than students and staff are NOT permitted to enter the building at any time, even during the two week trial period. This is for safeguarding purposes for the safety of both staff and students.

DROP OFF & COLLECTION

-       Parents/Guardians are responsible for students until they are safely handed over to a member of the CREÓ Dance Company team and again once the class has finished.

-       Students must not arrive for their class any earlier than 5-10 minutes before.

-       Students must be collected promptly at the agreed collection time to avoid being charged a late fee to cover child supervision costs.

-       CREÓ Dance Company must be informed in advanced if someone other than the usual parent/guardian will be collecting a student.

HEALTH, ILLNESS & INJURY

-       Parents/Guardians must inform CREÓ Dance Company of any medical conditions, injuries, allergies, or other relevant health information that may affect a student’s participation.

-       Students should not attend class if they are unwell or have an injury that prevents them from participating safely.

-       Teachers must be informed of any injury or change in health before the student takes part in class.

-       CREÓ Dance Company reserves the right to restrict or modify a student’s participation where staff believe this is necessary for their safety or the safety of others.

HEALTH, ILLNESS & INJURY (CONTINUED)

-       CREÓ Dance Company cannot accept any responsibility for loss or damage to personal belongings left on the premises. To avoid anything going missing as best as possible, please ensure all clothing items, shoes, and bags are clearly labelled with your child’s name, especially uniform items as there are so many of the same.

BEHAVIOUR & CONDUCT

-       All students are expected to behave respectfully towards teachers, staff, and fellow students and to follow instructions at all times.

-       Bullying, intimidation, aggressive behaviour, inappropriate language or behaviour, or deliberate disruption of classes will not be tolerated.

-       CREÓ Dance Company reserves the right to take appropriate action, including withdrawing a student’s place where serious or repeated behaviour concerns arise.

-       Parents/Guardians are expected to communicate respectfully with CREÓ Dance Company teachers and staff. Any concerns should be raised directly with the Principal (Georgia) and should not be discussed in front of students.

EQUALITY & INCLUSION

-       CREÓ Dance Company is committed to providing an inclusive and welcoming environment for all students and does not tolerate unlawful discrimination on the basis of any protected characteristic under the Equality Act 2010. We aim to ensure that all students are treated fairly, respectfully and with consideration for their individual needs.

FEES & PAYMENTS

-       Fees are non-returnable and will NOT be refunded or credited for absences, holidays, or other personal circumstances. The only exception is where a class is cancelled due to teacher absence and no suitable alternative class or date can be offered. Where an alternative date or class is provided for a cancelled session, no refund or credit will be issued.

-       Monthly fees must be paid before the student’s first class each month in order to secure their place within the class. This allows us to maintain class numbers, plan staffing and ensure places are available to students throughout the year.

-       Late or missed payments may result in the student’s place being offered to another student on the waiting list.

-       CREÓ Dance Company reserves the right to review and amend fees where necessary. Parents/Guardians will be given reasonable notice of any changes to fees or subscription arrangements.

ATTENDANCE & SHOW COMMITMENT

-       Where a student misses three or more classes within a three month period, and there is a waiting list for that class, CREÓ Dance Company reserves the right to offer their place to another student. No refund or credit will be provided for missed classes.

-       During terms where CREÓ Dance Company is working towards a show or performance, students are expected to attend all classes. If a student misses a class in which choreography, spacing or formations are taught, they may not be included in that section of the performance. This is due to the limited rehearsal time available and the need to ensure that choreography, spacing and direction can be taught safely and effectively to the whole group.

CANCELLING A SUBSCRIPTION

-       If a student wishes to discontinue a class or leave the CREÓ Dance Company, fees already paid and non-refundable. A minimum of one full calendar month’s notice is required when cancelling a subscription. The subscription will therefore remain payable for the remainder of the current month, plus the following full month, regardless of attendance.

o  For example, a cancellation received during September will require the September payment and the full October payment before the subscription ends.

SHOWS, EVENTS & REHEARSALS

-       Students may be invited or required to attend additional rehearsals, performances, shows, competitions, workshops, and events throughout the year. Additional dates, timings, and associated costs will be communicated separately where applicable.

-       Participation in performances and competitions may require additional commitment outside of normal class hours.

CLASSES, TIMETABLE & VENUE CHANGES

-       CREÓ Dance Company reserves the right to make reasonable changes to class times, teachers, venues, class groupings, or timetables where necessary. Parents/Guardians will be notified of any significant changes where possible.

-       Classes may be combined, relocated, or discontinued where student numbers, staffing or other circumstances make this necessary.

TRAVEL & TRANSPORT

-       Students are responsible for themselves getting to and from venues for classes, events, competitions, etc. Car shares are encouraged.

-       Where students are attending an event, competition, or performance, parents/guardians remain responsible for arranging transport unless CREÓ Dance Company has specifically communicated that transport is being provided.

SAFEGUARDING

-       CREÓ Dance Company is committed to providing a safe, welcoming and inclusive environment for all students. All staff are expected to follow CREÓ Dance Company’s safeguarding and child protection procedures.

-       Any safeguarding concerns should be reported directly to the Principal (Georgia).

EMERGENCY MEDICAL TREATMENT

-       In the event of an accident or medical emergency, CREÓ Dance Company will take appropriate action to ensure the student receives necessary first aid or medical attention. Parents/Guardians will be contacted as soon as reasonably possible.

PHOTOGRAPHY & VIDEOGRAPHY

-       Where appropriate consent has been provided on ClassForKids, photographs and/or videos of students may be taken during classes, rehearsals, performances and CREÓ Dance Company events for use on CREÓ Dance Company’s social media platforms, promotional materials, and other official channels.

DATA PROTECTION & PRIVACY

-       CREÓ Dance Company is committed to keeping all personal date safe and confidential. Personal information provided to us is accessed only by authorised CREÓ Dance Company staff where necessary and is used for legitimate internal purposes, including administration, communication, health and safety, and safeguarding requirements.